Returns will be accepted and refunded under the following conditions:
- Within 14 days of delivery
- Product unused and in original packaging
- Acrylic charms must still have protective film on both sides
- International customs and shipping fees are covered by the customer
In the case of goods lost or damaged in transit, please provide a picture showing the damage or failed delivery. Replacement items can be provided depending on available stock; customers must cover the additional shipping cost. Otherwise a full refund will be issued.
Contact [email protected] for cancelations, returns, refunds, and replacements.